Return and Exchange of Goods, as Well as Required Documents

In accordance with the Consumer Protection Law, the consumer has the right to withdraw from the contract within 14 days from the date the goods were delivered, without providing any reason. By withdrawing from the contract, you are released from all obligations except for the cost of returning or exchanging the goods due to contract withdrawal. Your statement of withdrawal from the contract takes legal effect from the day you send it to us. The cost of returning goods in case of a complaint or exchange is borne by the customer.

1. You can send your statement of withdrawal to our email address XXXXXX or fill it out and send it to 4HUB doo Beograd, Nikole Milićevića Lunjevice 7, Palilula, 11211 Belgrade, specifying that it is for online sales. The contract withdrawal form that arrived with your package can be downloaded here.

2. Once we receive your email, we will send you the Return Documents to your email, which serves as confirmation of receipt of your withdrawal statement.

3. The provided documents must be printed, filled out, signed (signed and stamped for legal entities), and sent together with the goods to the address Nikole Milićevića Lunjevice 7.

4. The package containing the returned or exchanged goods must be securely packed and sealed with adhesive tape.

5. Products returned due to contract withdrawal must be unused, undamaged, and packed in their original packaging. As a customer, you do not bear any costs resulting from the contract withdrawal, except for the shipping costs incurred when sending the goods back to our address. We commit to refunding the amount paid for the returned goods or exchanging them for a different size or color of the same model within 5 business days of receiving the returned goods. To process a refund, the returned goods, along with the completed and signed Return Documents, must be delivered to the address Nikole Milićevića Lunjevice 7, Palilula, 11211 Belgrade. After confirming receipt, the funds will be transferred to the account specified in the form. You guarantee the accuracy of the data entered in the “Return Documents” with your signature or stamp.

If, after receiving the item, you decide to exchange it for another item of the same or higher price category, please contact us by calling 064/XXXXXXXX or sending an email to XXXXXXXX.

Shipping:
Rest assured, our shipping and returns policy is designed with your convenience and satisfaction in mind. We offer swift shipping to get your leggings to you as quickly as possible, ensuring you can start enjoying them in no time.

Should you need to make a return or exchange for any reason, our hassle-free returns policy ensures a smooth process. Simply reach out to our customer service team, and we’ll guide you through the steps to make sure you’re completely satisfied with your purchase. Your happiness is our priority, so shop confidently knowing that we’ve got you covered every step of the way.